Stellatrixa

Privacy Policy

Last updated: 15th January 2026

Data Controller Information

Stellatrixa AS ("we", "our", or "us") is the data controller responsible for your personal information. We are a company registered in Denmark with registration number CVR79462538, located at Frederiksborggade 144, 6046 Kolding, Southern Denmark.

Data We Collect

We collect various types of personal data when you use our website and services. The data we collect includes information you provide directly to us, such as when you contact us through our website, subscribe to our services, or communicate with our support team. This may include your name, email address, phone number, company information, and any messages or enquiries you send to us.

We also collect information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about your interaction with our website through cookies and similar tracking technologies.

How We Use Your Information

We use the personal data we collect for several purposes related to providing and improving our services. We use your data to respond to your enquiries and provide customer support, to deliver our marketing analytics services to you, and to communicate with you about your account and our services.

We also use of your data to improve our website and services, to comply with legal obligations, and for legitimate business purposes such as fraud prevention and security monitoring. When we use your information for marketing purposes, we will only do so with your explicit consent or where we have a legitimate interest to do so.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Consent: Where you have given clear consent for us to process your personal data for specific purposes, such as marketing communications.
  • Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract.
  • Legitimate interests: Where we have a legitimate interest in processing your data, such as for security purposes or to improve our services, provided this does not override your rights and interests.
  • Legal obligation: Where we need to process your data to comply with legal requirements.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who assist us in operating our website and providing our services, under strict confidentiality agreements
  • When required by law or to respond to legal process
  • To protect our rights, property, or safety, or that of our users or the public
  • In connection with a business transfer, merger, or acquisition

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The specific retention period depends on the type of data and the purpose for which it was collected.

Generally, we retain customer account information for the duration of your relationship with us and for a reasonable period afterwards to comply with legal obligations and resolve disputes. Contact form submissions and enquiries are typically retained for up to three years unless you request earlier deletion.

Your Rights

Under GDPR, you have several rights regarding your personal data:

  • Right of access: You can request a copy of the personal data we hold about you
  • Right to rectification: You can ask us to correct any inaccurate or incomplete data
  • Right to erasure: You can request deletion of your personal data in certain circumstances
  • Right to restrict processing: You can ask us to limit how we use your data
  • Right to data portability: You can request your data in a portable format
  • Right to object: You can object to certain types of processing, including direct marketing
  • Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer your data outside the EEA, we ensure appropriate safeguards are in place to protect your data, such as adequacy decisions by the European Commission or standard contractual clauses.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Information

If you have any questions about this privacy policy or wish to exercise your rights regarding your personal data, please contact us:

You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) if you believe we have not handled your personal data in accordance with applicable law.